Replacement Fees are charged to all VCU and VCU Health patrons, payable at the time of issuance. All replacement cards are issued in-person, at either VCUCard Office.
VCU Students and VCU Employees
All Replacements $25.00
VCU Health Employees
All Replacements Primary Card: $25.00 Each Additional Secondary Card: $5.00
VCU and VCU Health Affiliates
All Replacements $30.00
If your Campus Card is lost, you must deactivate your card in order to suspend privileges. Until such notice has been received, you will be responsible for all use of your card, whether or not such use is authorized by you.
A defective or heavily worn card will be replaced at no charge upon returning it to the VCUCard Office. However, bring your damaged card with you to your appointment so we may physically evaluate your card. Damaged campus cards consist of, but are not limited to cards that are:
Marked on or bent
Contain hole punches
Have had their magstripe scratched
Have been used to pry open or scrape objects
Have had stickers adhered to them
Replacement Fees are charged for all damaged cards.
Some cardholders may have their role and sponsoring department printed on the front of their Campus Card. A new card can be received once the updated position has been transmitted to our system. VCU Students and VCU Employees do not have position titles printed on their VCUCard.
Replacement Fees are charged for all position changes. VCU Health Employee position changes are billed to the sponsoring department.
First, name change requests must be entered into the appropriate database before obtaining a new campus card. Please allow at least three (3) business days for the change to be updated. Patrons are encouraged to submit name change requests before receiving their first card.
Replacement Fees are charged for all name changes.
Legal Name Changes: Employees should contact their Personal Administrator (PA) and students should contact Records and Registration to change their legal name.