We Are Hiring

February 21, 2023

The VCUCard Office will be hiring students to begin working in the Spring and Summer of 2023. Get the opportunity to join our team and gain work experience with us!

Position: Customer Service Technician

Description: The VCUCard Office has an opening for a Customer Service Technician on the Monroe Park Campus. The Customer Service Technician is an entry-level hourly position at the VCUCard Office, performing general office administrative duties including secretarial, clerical, customer service and support. This position will assist VCUCard Customer Service staff with troubleshooting, maintenance and administration of the VCUCard. Applicants will need to have a desire to work with computers as well as speaking with large groups or crowds.

Job Duties

• Assists senior staff with daily card operations, and general office duties such as restocking literature, organizing and cleaning the customer service office.
• Provides assistance during orientations or events such as answering customer questions, checking-IDs, as well as maintaining line flow and crowd control.
• Provides basic office information to customers in office or over the phone.
• Assists with minor cashiering responsibilities such as RamBucks deposits or accessory purchases.
• Trains with staff to gain knowledge of office policies, procedures and logistics.
• Assists with shredding sensitive customer data and technology.

Rate: $14.00

Deadline: May 1, 2023
How to Apply: Submit your application and send us your resume via Handshake